Privacy policy

 

At Anees Fragrance ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name, phone number, and delivery address
  • Email address (if provided)
  • Order details and purchase history
  • Payment method details (we do not store card information — payments are processed securely by third-party providers)
  • Device and browser information (IP address, browser type, pages visited) for analytics purposes

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you regarding order status, confirmations, and support
  • Improve our website, products, and customer experience
  • Send promotional offers and updates (only if you've opted in)
  • Prevent fraud and ensure secure transactions

3. Cash on Delivery (COD) Orders

For COD orders, your name, phone number, and address are shared with our delivery/courier partners solely for the purpose of order fulfillment.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

  • Courier/delivery partners (for order fulfillment)
  • Payment processors (for secure online transactions, if applicable)
  • Analytics tools (e.g., Google Analytics, Meta Pixel) to understand website performance

5. Cookies

Our website may use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: info@aneesfragrance.com
📞 Phone: 0311-6950301
📍 Address: Anees Fragrance, Rahim Yar Khan, Pakistan